Privacy Policy

1. Introduction

Spyvers ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect and process personal data when you use spyvers.com and related services (the "Service").

This policy applies only to online activities and does not apply to data collected offline or through other channels.

By using the Service, you agree to this Privacy Policy.

2. Data Controller

The data controller responsible for your personal data is:

Meurk Group AB
Franzengatan 30
SE-112 16 Stockholm, Sweden
Email: contact@spyvers.com

3. Personal Data We Collect

3.1 Data You Provide

• Account information (name, email address, encrypted password)
• Billing information (company name, address, VAT number)

Payment details are processed securely by our payment provider and are not stored by us.

3.2 Data Collected Automatically

• Usage data (how you interact with the Service)
• Technical data required for operation and security (e.g. IP address, browser type)
• Cookies and similar technologies (see section 7)

4. How We Use Personal Data

We process personal data to:

• Provide, operate, and maintain the Service
• Manage user accounts, subscriptions, and billing
• Communicate important service-related information
• Provide customer support
• Improve functionality and security
• Prevent fraud and abuse
• Comply with legal obligations

5. Legal Basis for Processing

We process personal data based on:

• Contract – to provide the Service
• Legitimate interest – to operate, secure, and improve the Service
• Legal obligation – accounting and regulatory compliance
• Consent – where required by law (e.g. optional marketing communications)

6. Data Sharing

We may share personal data with trusted service providers solely for operating the Service (e.g. payment processing, hosting, email delivery).

We do not sell personal data to third parties.

7. Cookies

We use cookies to:

• Ensure the Service functions properly
• Remember user preferences

You can manage cookies through your browser settings. Blocking essential cookies may affect functionality.

8. Data Storage and Security

Personal data is stored within the EU or in jurisdictions that provide an adequate level of data protection.

We use appropriate technical and organizational measures to protect personal data, including encryption and secure connections.

9. Data Retention

We retain personal data only for as long as necessary:

• While you have an active account
• Up to 30 days after account deletion, unless longer retention is required by law (e.g. accounting records)

10. Third-Party Websites and Services

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties and encourage users to review their policies separately.

11. Children's Information

The Service is not intended for children under 16. We do not knowingly collect personal data from children. If you believe a child has provided personal data, please contact us and we will promptly remove it.

12. Your Rights Under GDPR

You have the right to:

• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Request data portability

Requests can be made by contacting contact@spyvers.com. We will respond within the timeframe required by law.

You also have the right to lodge a complaint with the Swedish Authority for Privacy Protection (IMY).

13. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via the Service or email.

14. Contact

For questions regarding this Privacy Policy or our data practices:

Email: contact@spyvers.com